With the Afterglow Configuration App, adjust lighting, vibration levels, and the Multi-Function wheels on your Afterglow Prismatic Controller for Xbox One. Make sure your controller is always up-to-date with downloadable firmware updates provided through the app. Start by creating profiles for your favorite games and access cloud-saved profiles for future use. Enjoy a visual way to adjust and save settings for your Afterglow Prismatic Controller.Afterglow Prismatic Controller for Xbox One required to use Afterglow Configuration App. With the Afterglow Configuration App, adjust lighting, vibration levels, and the Multi-Function wheels on your Afterglow Prismatic Controller for Xbox One. Make sure your controller is always up-to-date with downloadable firmware updates provided through the app. Start by creating profiles for your favorite games and access cloud-saved profiles for future use.
Enjoy a visual way to adjust and save settings for your Afterglow Prismatic Controller.Afterglow Prismatic Controller for Xbox One required to use Afterglow Configuration AppShow More. Features. The Afterglow Configuration App allows you to cycle through the rainbow, select your favorite color, or set the controller to brilliant white lighting. Adjust and save vibration strength and adjust the rumble strength for your entire Afterglow Prismatic Controller. Turn off the motors to stop vibration mode completely. Benefit from the Dual Multi-Function wheels with 6 programmable actions, which can be easily adjusted with the Afterglow Configuration App.
Gamers can build a general profile for all their games or custom design separate profiles for multiple games, depending on playing style. Access cloud-saved profiles for future use. Make quick audio adjustments. Set volume from 0% to 100% by using the volume bar, adjust the game and chat mix, and customize your headset audio with the mic monitoring bar.
On my 6 month old xbox one s controller, the headset seldom works. It worked fine for a while then all of the sudden it stops playing audio and recording.
Then several days later I thought, 'what the heck maybe it was a fluke' and it worked. Then the next day they no longer worked. I know it's not the headset because the work fine when plugged into a phone or computer and the xbox does register that they are connected. I can change the headset volume and all that but still no sound.
Is the audio jack bad. If so, how to I fix this short of buying a new controller. Any help would be appreciated. I'm having the same problem on my Xbox One X. It's intermittent.
My headset and controller work just fine. And when I do get it working (after trying so many options), I can never figure out what I even did, or if it just decided to work again on it's own. I'm using Turtle Beach Elite Pro headset with audio adaptor. I have 3 different model audio adaptors that plug into the bottom of the headset (Microsofts, Turtle Beach audio adaptor plus, and Turtle Beach Elite audio adaptor) and it works intermittently with all of them.
My equipment doesn't seem to be the issue. It has to be the Xbox/Microsoft software, but I can't seem to find a solution.by.
Ok, after experiencing this as an intermittent issue for a few months, today it affected three Xbox Ones, seven controllers, and four headsets. I tried turning off instant-on, reprogramming controllers to other consoles, changing all audio settings, with all different combinations of equipment.The ONLY thing that worked at all was to insert the 3.5mm jack into the controller VERY slowly. I pushed it in until the Xbox showed the headset connection and then pushed all the way in. This low-tech hack idiocy actually seems to work as a temp fix. Hello all, we're having exactly the same problems here and it is driving us nuts.
I bought a new controller and that worked for 3days and now it can't find the mic again. That's 3 controllers for us and multiple headsets. I can definitely confirm that it isn't a broken controller or headset. Yesterday, by complete fluke it worked once for for 5 minutes and nothing since. It isn't router problems either as I've checked this.
Microsoft need to get a fix for this asap - never seen anything like it. The problem is, is that it doesn't seem to effect everyone. I have had the same issue as most others on here. It may be little more than a coincidence, but it just seems pretty odd that my Xbox one would come on by itself, then not allow me to use my head phones at all. Common issues with the Xbox one system turning on by itself is dust particles turning it on or something too close to the touch pad, but this cannot be when my systems front panel is in a dust free area(container) that is grounded for static electricity and there is nothing remotely close to the power button.
Why the headphone jack stop working all of a sudden after is sounding like an internal hack issues in the software coding that could cause the issue, or just a faulty system. Jack has been cleaned, New controllers have been used, a second gaming system was also tested and the system worked fine for a while and started exhibiting the same symptoms shortly after one of the latest updates. What is going on here?by. My fix for this solution - after being bullied into buying increasing expensive headsets by my children - has been to return the controller to the store where I bought it - EB Games in Australia - and have it replaced under warranty because it is faulty. Cue happy Fortnit-ing kids But we have now done this three time! So don’t mess around with a controller that is under warranty (the same warranty that extends to your Xbox) just get it replaced straight up.
You can check the length of warranty by logging into your Microsoft - xBox account.Our next console will definitely not be a Microsoft one. My son went through 3 headsets due to no mic, partial sound coming through ear pieces or not at all.
I took his controller apart and located the headset Jack socket. I gently pressed the metal connectors that the Jack plug connect to back into the socket as they'd pushed out a little bit. They'd only been getting a partial connection to the Jack. Ove time they had lost their springyness and stayed pushed out when the headphones had been removed. I put it back together and he hasn't had a problem since. That was 2 months ago.
I'm having the same problem on my Xbox One X. It's intermittent. My headset and controller work just fine. And when I do get it working (after trying so many options), I can never figure out what I even did, or if it just decided to work again on it's own.
I'm using Turtle Beach Elite Pro headset with audio adaptor. I have 3 different model audio adaptors that plug into the bottom of the headset (Microsofts, Turtle Beach audio adaptor plus, and Turtle Beach Elite audio adaptor) and it works intermittently with all of them. My equipment doesn't seem to be the issue.
It has to be the Xbox/Microsoft software, but I can't seem to find a solution.by. Everything you have said, from spare wireless controllers to new Xbox headset has happened to us aswell.yesterday. I took my turtle beach back to Argos, which we bought just before xmas.( I had replacement care). Changed it for an Xbox controller. ( more expensive and paid for replacement care again.only to come home. And the same thing happened. Don't know where issue lies.
Xbox support weren't overly helpful either. But don't know where to go from here.???probably nothing wrong with original headset.just finding Xbox very time consuming and expensive.not to mention the shouting and screaming on fortnite. Can you post on here if you have any succcess please. I too have same issue, just stopped working on Tuesday, just gone, tried both controllers, bought new headset to no avail. Carried out ALL trouble shooting available online AND with Microsoft Web chat. End result they deemed the console was at fault and needs replacing at a cost of £131!!
Cannot see how can be console fault. Controllers work fine, games play fine. Just not recognising that headset it connected (symbol shows microphone, with a crossed out symbol across it). Any help or advise would be greatly appreciated as my son's doing my head in!!
Fortnites not the same when you can't scream through a head set, in case you didn't knowby. Original Xbox One launch day. Fully updated. Headset doesn’t work. Original Headset (one with a single earphone and mic) as well as a brand new turtle beach plugged into headphone jack and another headphone with mic. I’ve tried each of the above three headphones plugged into 5 different controllers. I have reset my Xbox one (minus removing the games and apps).
I have changed my privacy settings to adult. When I start a party, without the headset connected, it will indicate that the headset is not there. I can then connect the headsets and the message goes away.
I can mute using the Y button, and unmute. I can use the inline microphone mute button and unmute. Yet, when I speak in the microphone, when all unmuted, the icon next to my name doesn’t flash.
I have also had people in the room confirm that I’m speaking;-). This isn’t a lint problem. It’s not a controller problem. I’ve validated network settings including NAT settings come back as good. Anything else I’m missing?by. I have a slightly different problem.My Xbox One controller has the jack built into the controller.Various other headphones, and earbuds work with the controller.Which means the controller jack works.My headphones used to work, 7/29/18 'when they last worked'.
I go to use them today I get a mute Icon as well as my headphones not working at all, all that happens is a popping noise from one side from the headphones, the side changes for some reason sometimes, So this would mean that my headphones are receiving power, but not being recognized by the Xbox as a audio device.The same headphones work on my laptop, 3ds, and MP3 player.I just get no system audio from the Xbox One to the Headphones.Xbox One: Gen 1 System, Update 7/10/18Controller: Model 1697, Headphone Jack Working.Headphones: Koss UR-20 Home Headphones, Speakers Working, Jack Working. Purchased an adapter headphone converter for Xbox one controller on amazon for about 24$. Fixed the problem my son was having with his mic not working after a while.
Seems there is a poor construction problem with Xbox controllers that after continuance of pulling the headphones in and out of the jack on the controller something gets loose and doesn’t allow the connection between the Xbox controller and headphones to conduct. This little piece of equipement allows that conduction to take place again through another source. Hope this helps.by. Purchased an adapter headphone converter for Xbox one controller on amazon for about 24$. Fixed the problem my son was having with his mic not working after a while. Seems there is a poor construction problem with Xbox controllers that after continuance of pulling the headphones in and out of the jack on the controller something gets loose and doesn’t allow the connection between the Xbox controller and headphones to conduct.
This little piece of equipement allows that conduction to take place again through another source. Hope this helps. Hi all.I posted it above, but decided to do it again because this problem was so annoying.
I was really frustrated.I tried out so many solutions that I found here and other sites that I started to get confused of what was really done, because sometimes a setting would make the headset work, but then the problem started again soon later.What solved was the proposal of robertstone88 above. There is a problem in the audio P2 jack.
The contacts are not well assembled or something. I took my controller to someone that fixes it and asked just to do what is said “gently bend the pins out to make more of a contact'. It has been working since then.
Two months so far and no problem at all.Hope it helps. My son’s Xbox One S controller stopped detecting the headset after 2 months. The headset was continually being plugged & unplugged from the jack socket. I contacted Microsoft & was advised to send it off for ‘repair’ as it was under warranty. Before sending it off I borrowed a headset adaptor which plugs in to the rear of the controller & the headset worked perfectly without any issues. I have sent the controller off to Microsoft. In the meantime I got a wired controller which was working perfectly well until 2 days ago!!
Looks like another issue with the controller jack socket. Unfortunately this particular wired controller doesn’t allow the fitting of the adaptor. If your controller has this additional socket then try an adaptor.
Lots of guessing and variation of same problem here. Its all down to the connection to the mother board as described by a few others. The jack socket is basically placed on the mother board not welded and sits on little gold legs, couple of mm thick, each having a different function, one maybe the mic, another speaker etc. The problem comes from plugging in this will obviously put slight pressure on these pins and they only need to bend a fraction to loose contact, each time you plug in different pressure will be applied so another pin may move slightly causing a reconnection, eventually connection is lost. We have also spent as fortune on differing controllers and headsets. This is a simple problem that microsoft must be aware of but seem reluctant to change, the headset manufacturers must be a little annoyed as they are getting hundreds of working returns.
I have never had problems with PlayStation. Xbox is useless.
Afterglow Headset Review
Disgusting how they continue to get away with this. Same problems. I contacted customer services who have told me to return my controller for replacement, leaving me with no access for a month while I continue to pay online expenses. Whole unit was bought less than two months ago and never worked. I can’t see how replacing handset is going to change the mute icon on home screen when it’s there permanently even when the handset isn’t synced. I am having the same issue. I have 4 controllers and 4 headsets, all of which work for a while, then sporadically and then not at all.About a month ago, I spoke with someone at xbox support who said it was a software issue that the third party headsets were not updating and they had an update coming in July to fix this.
They sent me another controller for free (thanks, but please just fix the problem). The new controller worked for about 3 weeks and then I am without a working headset again. I called back into xbox support and they didn’t know anything about the software fix they had promised me last month. After talking to a supervisor, they told me that xbox will no longer support 3rd party headsets. I let them know that this answer is INSANE, especially since you can still purchase 3rd party headsets (including the one I have) on the Microsoft store website. I asked for their response in writing or to speak to someone else, both of which were refused. I later spoke with someone else in tech support and they are proposing that it may be a problem with my actual xbox and I need to send it in for 3+ weeks to check it out.Needless to say, I am not happy with xbox.
I have a 7 month old xbox with 4 controllers and headsets and none of them are currently working.